FAQs

Ordering Questions
  • How far in advance should I order?
  • what if the order is urgent and I need it ASAP?
  • How do I place an order on this website?
  • What are the payment options?

Customised Product Questions

  • What colours are available?

  • Does the flavour have to match the colour?

  • What flavours can I choose from?

  • Can I personalise lollipops?

  • Can I customise the candy colours and flavours in the Standard DC Candy Range?

  • If I order packaging in jars or bags with my candy, do they come already filled with candy?

  • Can I order the candy in a bulk bag and arrange my own packaging?

  • Are there any items which require self-assembly?

Shipping Questions

  • What are the shipping options?

  • Does Designer Candy deliver to my area?

  • Can Designer Candy ship glass jars?

  • How much is shipping?

General Candy Questions

  • How long does the candy last for?

  • What ingredients are the candy products made from?

  • How do you get the letters inside the candy?

  • What ingredients are in the candy?

10kg Designer Personalised Candy Questions

  • What is the minimum order for Designer Personalised Candy?

  • How many pieces are in a 10kg batch?

  • How many letters can fit inside the candy?

  • Can I have lowercase text?

  • Can I have a logo or customised image?

  • Can I have 2 different designs within the 10kg order?

  • How many colours can I choose?

  • How many flavours can I choose?

  • Do I have to have the whole 10kg of Designer Personalised Candy packaged in jars or bags?

  • Can I order the 10kg of Designer Personalised Candy in a bulk bag and arrange my own packaging?

  • What if there's candy leftover from my 10kg Designer Personalised Candy?

General Questions

  • Does Designer Candy offer wholesale pricing?

  • Can I use any images from the Designer Candy website?